PLTS CO. PRIVACY POLICY

Last updated: 2025

PLTS CO. (‘we’, ‘our’, or ‘us’) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website (www.pltsco.com.au), attend a class or training, or interact with any of our services.

By using our Site or providing us with your information, you agree to the terms of this Privacy Policy.

If you have any questions, email us at hello@pltsco.com.au.

1. The Information We Collect

We collect information that helps us deliver our services effectively and safely. This may include:

1.1 Personal Information

Provided directly by you:

  • Name

  • Email address

  • Phone number

  • Billing details

  • Emergency contact information

  • Course or class enrolment details

1.2 Sensitive Information

Collected only when necessary for participation:

  • Relevant injuries, medical conditions, or exercise limitations

  • Information you choose to disclose during classes or training

We only collect sensitive information with your consent.

1.3 Usage & Technical Data

Automatically collected when using our Site:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and site analytics

This helps us improve your experience.

2. How We Use Your Information

We use your information to:

  • Deliver training programs, classes, events, and digital services

  • Manage bookings, payments, and communication

  • Personalise your experience

  • Send important updates about your enrolment, classes, or purchases

  • Respond to enquiries or support requests

  • Improve our website and services

  • Meet our legal obligations

We do not sell your information or use it for purposes unrelated to PLTS CO.

3. How We Store & Protect Your Information

We store information using secure, reputable systems such as:

  • Modern (our CRM)

  • Squarespace

  • Payment processors (e.g., Stripe, PayPal)

  • Email platforms

We take reasonable steps to:

  • prevent unauthorised access

  • maintain data accuracy

  • ensure appropriate use of your information

However, no online system is entirely risk-free. By using our services, you acknowledge these inherent risks.

4. Sharing Your Information

We may share your information with trusted third parties when necessary to deliver our services, including:

  • Payment processors

  • Booking platforms

  • Email marketing tools

  • Instructors or contractors working with PLTS CO.

  • Venues hosting classes or training

These providers only receive the information needed for their role and must comply with privacy obligations.

We will not share your information with unrelated third parties unless:

  • you give consent

  • it’s required by law

  • it’s necessary to prevent harm

5. Cookies & Website Tracking

Our Site uses cookies and similar technologies to improve your experience and understand how visitors interact with our content.

You can disable cookies through your browser settings, but some features may not function correctly without them.

6. Marketing Communications

We may send emails or messages about:

  • training programs

  • upcoming classes

  • events or workshops

  • news or updates

  • offers or promotions

You can unsubscribe at any time by clicking “unsubscribe” or contacting us directly.

7. Accessing or Updating Your Information

You have the right to:

  • request a copy of your personal information

  • update or correct your details

  • ask us to delete information (unless we are required to retain it)

To make a request, contact hello@pltsco.com.au.

We may require proof of identity before releasing or updating information.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.
We encourage you to review their policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page and are effective immediately.
By continuing to use our Site or services, you accept the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

PLTS CO.
hello@pltsco.com.au